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ProntoChat

For real estate & property

Live Chat for Real Estate That Answers Every Buyer the Second They Reach Out

ProntoChat is live chat for real estate, staffed around the clock by trained agents and AI. Property leads go cold in minutes and call the next agent. We answer in seconds, qualify the lead by budget and timeline, book the showing or connect the agent, and sync it to your CRM while the buyer is still interested.

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Real human agents plus AI. Speed-to-lead, around the clock. Capturing exclusive leads for agents and brokers since 2013.

The problem

Why agents lose buyers in the first five minutes

A property inquiry is a fast-moving thing. A buyer or renter sees a listing, messages a few agents at once, and tours with whoever answers first. For most agents, that decisive moment lands while you are out showing, in a closing, or asleep. The lead does not wait, and a slow reply is a deal that went to the next agent.

  • Speed-to-lead decides who gets the deal

    Buyers and renters inquire on impulse and call several listings at once. The lead goes cold in minutes, and the agent who replies first is usually the one who wins the client.

  • You are out showing, not at your phone

    Between showings, closings, and meetings, you cannot watch every portal, site, and inbox. The inquiry that came in mid-tour is the one that booked a tour with someone else.

  • Leads arrive at all hours, from everywhere

    Listing portals, your website, and social DMs send inquiries day and night. Bookings hide across channels, and the after-hours ones almost always go unanswered.

  • Browsers outnumber serious buyers

    Plenty of inquiries are just looking. You want the serious buyers and renters with a real budget, a timeline, and intent, not an inbox full of casual questions to sort through.

A real lead

One listing inquiry, a showing on the calendar

This is what your buyers feel and what you receive: an instant, helpful reply on the left, and a qualified, pre-approved lead with a booked showing in your CRM on the right.

Live chat

Listing page · ProntoChat team

Online now
Is the 3-bed on Oak St still available? Can I see it this weekend?
Yes, it is available and I'd be glad to set up a showing. We're here 24/7. May I ask a couple of quick questions first?

AI assistant

Sure. We're pre-approved and hoping to move within a month.
Connected to Taylor, listing agent
Perfect. I have you booked to see the Oak St home Saturday at 11:00 AM and sent a confirmation. Looking forward to meeting you.

Taylor, listing agent

New lead in your CRM

Booked
CD

Chris D.

Listing portal · Buyer

Property
3-bed on Oak St
Qualified
Pre-approved, 30 days
Showing
Sat, 11:00 AM
Synced to your CRM with full transcript
Exclusive to you, never shared

How ProntoChat helps

How ProntoChat helps agents win more buyers and renters

ProntoChat puts trained agents and AI on every channel you use, around the clock. We answer the moment a buyer or renter reaches out, qualify the lead against your criteria, and hand you a booked showing or a live call, not a backlog of portal inquiries to chase between appointments.

  • Answer first, win the lead

    Trained agents plus AI reply in seconds, day or night, so you reach the buyer or renter while they are still on the listing, not after they have called the next agent.

  • Qualified by budget, timeline, and intent

    Every inquiry is screened for buyer or renter, price range, timeline, pre-approval, and your own questions, so you spend your time on leads that are ready to move.

  • Showings booked or the agent connected

    A qualified lead is booked for a showing on your calendar, or call-connected straight to the agent while interest is highest, so a hot buyer never waits.

  • Every channel, synced to your CRM

    Inquiries from your site, listing portals, and social DMs land in one inbox, and every lead syncs to your real-estate CRM with the full conversation attached.

The lead flow

How live chat for real estate works, inquiry to CRM

Four steps take a buyer browsing a listing to a booked showing in your CRM. AI carries the speed that wins the lead, trained agents carry the judgment, and you only work buyers who are ready to move.

  1. 1 Listing portal

    Inquiry arrives

    Is the 3-bed on Oak St still available? Can I see it?

    Answered in seconds, any hour.

  2. 2

    Qualified against your criteria

    • Buyer or renter: buyer
    • Budget: in range
    • Timeline: 30 days
    • Pre-approved
  3. 3 Booked

    Showing booked

    Sat, 11:00 AM

    3-bed on Oak St

    Or call-connected to the agent now.

  4. 4 Follow Up Boss

    Synced to your CRM

    CD

    Chris D.

    Buyer · Pre-approved

    • Full transcript attached
    • Exclusive to you
Inquiry Qualify Book the showing CRM · 24/7, speed-to-lead
  1. 1

    A buyer or renter reaches out

    A property inquiry arrives from a listing portal, your website, WhatsApp, SMS, or social, at any hour, and a real person plus AI answers in seconds.

  2. 2

    We qualify the lead

    We confirm whether they are buying or renting, the budget or price range, the timeline, pre-approval, and your own questions, so only serious leads reach you.

  3. 3

    We book the showing or connect the agent

    A qualified lead is booked for a showing on your calendar, or call-connected straight to the agent while the buyer is ready to talk.

  4. 4

    The lead lands in your CRM

    The exclusive lead and full transcript sync into Follow Up Boss, BoomTown, or your CRM in real time, with a click-to-call ready for fast follow-up.

Built for real estate

The services that win the lead first

Every part of ProntoChat is configured for property leads, for agents, brokers, teams, property management, and leasing offices. These are the pieces real-estate pros lean on most, built around how buyers and renters actually inquire and decide.

24/7 Live Chat Answer every buyer and renter in seconds, around the clock, so speed-to-lead is always on your side. Lead Qualification Screen each inquiry by budget, timeline, and pre-approval, so you only work the leads with real intent. Click-to-Call Bridge a hot buyer straight to the agent on a live phone call the moment they qualify, around the clock. Appointment Scheduling Book showings straight onto your calendar with confirmations and reminders while the buyer is ready. CRM Integration Sync every lead and full transcript into Follow Up Boss, BoomTown, or your CRM in real time. Omnichannel Messaging Catch leads from your website, listing portals, WhatsApp, Messenger, Instagram, and SMS in one inbox. Bilingual Chat Capture and qualify Spanish-speaking buyers and renters with real English and Spanish agents.

Why real estate chooses ProntoChat

Built for how buyers actually decide

Any brokerage can add a chat box. What wins the deal is answering first, qualifying the lead, and getting a hot buyer to the agent before the listing down the street does.

First to respond wins the buyer

In real estate, the agent who answers first usually wins the client. We make sure that agent is you, around the clock and on every channel.

Never miss an after-hours inquiry

Buyers browse at night and on weekends. Real agents plus AI answer those inquiries live, so the lead becomes a booked showing instead of a missed notification.

Exclusive leads, never shared

Every lead we capture belongs to you alone. We never resell or share it with other agents, the way shared-lead portals do.

Connect a hot buyer at no extra cost

When a buyer is ready, we bridge them to the agent on a live call, around the clock and at no extra charge, so a hot lead never cools off waiting.

Works with your real-estate CRM

Leads and transcripts flow into Follow Up Boss, BoomTown, or any system we build to through its API, so your follow-up starts with the full story.

Bilingual since 2013

Real agents qualify Spanish-speaking buyers and renters in their own language, backed by more than a decade of staffed, around-the-clock chat.

Built on trust

The lead that answers first is the lead you keep

Real estate is won on speed and follow-through. ProntoChat answers every buyer and renter in seconds with real trained agents plus AI, across your site, listing portals, and social, and every lead stays exclusively yours. We have captured leads for service and sales businesses since 2013.

  • Speed-to-lead, every channel
  • Exclusive leads, never shared
  • Real agents plus AI, 24/7 since 2013

FAQ

Live chat for real estate, answered

How fast do you respond to leads?

In seconds, around the clock. Speed-to-lead is the whole game in real estate, so a buyer or renter who inquires at any hour gets a real reply while they are still on the listing, before they move on to the next agent.

Can you qualify by budget, timeline, and pre-approval?

Yes. We screen every inquiry for buyer or renter, price range, timeline, pre-approval status, and any custom questions you set, so the leads that reach you are serious and ready to move.

Do you book showings?

Yes. A qualified lead is booked for a showing straight onto your calendar with a confirmation and reminder, or connected to the agent live when a phone conversation is the better next step.

Can you connect a hot buyer to me by phone?

Yes. When a buyer is ready, we bridge them to the agent on a live phone call, around the clock and at no extra cost, so you talk to a hot lead while their interest is at its peak.

Do you work with Follow Up Boss or BoomTown?

Yes. We deliver every lead and the full transcript into your real-estate CRM in real time, whether that is Follow Up Boss, BoomTown, or another platform we connect to through its API.

Are the leads exclusive to me?

Always. Every lead we capture is yours alone. We never resell or share it with other agents, which is what separates a managed service from the shared-lead portals that send the same buyer to several agents at once.

Do you capture leads from my listings, site, and social?

Yes. Inquiries from listing portals, your website, WhatsApp, Messenger, Instagram, and SMS land in one managed inbox, and Spanish-speaking buyers and renters are captured by bilingual agents the same way.

See it win your next lead, live

Book a quick demo and we will show you exactly how ProntoChat would answer, qualify, and book a showing from a real property inquiry on your own channels, day or night.

Book a Demo Start Free Trial Call (916) 847-9493

Try it 14 days risk-free. No contract, cancel anytime.

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